Liberty Intercept Blog

Reliability and Quality on My Team

Posted by Elaine Spitz on Apr 5, 2011 4:07:00 AM

The title does not refer to my beloved Red Sox, but to my own home team at Liberty Packaging.

We've finally launched our new Liberty Packaging Co., Inc., website - this project (like many home repairs) was a little more involved than initially expected but the results are spectacular. Our initial plan was revised moderately as we progressed and we're grateful for the beautiful design work of our long-time web and graphic designer, Steve Parrish, of Parrish Design. Steve did all the heavy lifting and provided the appropriate guidance and hand-holding for us to complete our homework assignments, providing him with the content required to finish the job. Steve is a reliable member of our team and has been almost since we started Liberty Packaging.

You will find Steve at the Apple Store at Derby Street in Hingham most days - he's a business consultant there and clearly appreciated by the staff and any customer he encounters. I've witnessed first hand how his co-workers rely on him - it's impressive. 

As a small business person, I count on a few key team members, most of whom are either consultants like Steve, bankers or vendors. It's a small but reliable group. Behind any successful business you'll surely find a group of reliable staff and consultants, helping that business spread the good word and, in turn, become a reliable source for its clients.

Reliability in manufacturing is a popular topic - of course everyone desires and deserves parts, materials, machinery, software, electronics and consumer goods that work as advertised and last as long as you require. Reliability within team members - within the structure of your business - is a good start to achieving the product reliability your customers seek.

View Intercept Video

Intercept Technology Packaging products fit within a sustainability strategy because they are reusable, recyclable, do not contain or use volatile components (No VOCs, Not a VCI) and leave a smaller carbon footprint than most traditional protective packaging products.  

Topics: reliability, manufacturing, Liberty Packaging

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